SHOP FAQS
For all other questions, send e-mall to calystagamma@gmail.com 📨
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Yes, we offer international shipping to several countries, including the United States, Canada, and the United Kingdom.
For international shipments, please note that additional shipping fees, customs duties, and taxes may apply. These charges are determined by the destination country's customs office and are the responsibility of the recipient. We recommend checking with your local customs authorities for more information on potential fees and regulations.
To ensure a smooth and secure international delivery, we partner with reliable shipping carriers who specialize in handling valuable artworks. The estimated shipping time may vary depending on the destination and any customs processing that may be required.
If you have any specific questions about international shipping or need assistance with placing an international order, please feel free contact here.
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The estimated delivery times for your prints or original artworks depend on your location. Here are the estimated delivery times for the USA, Canada, and the United Kingdom:
USA: We strive to deliver your order within 5-7 business days once it has been processed and shipped. Please note that delivery times may vary depending on the specific destination within the USA and any unforeseen circumstances during transit.
Canada: Your prints or original artworks are typically delivered within 7-10 business days once they have been processed and shipped. Delivery times may vary based on the specific location within Canada and any potential customs processing.
United Kingdom: For orders being shipped to the UK, you can expect your prints or original artworks to arrive within 7-14 business days once they have been processed and shipped. Delivery times may vary based on the exact location within the UK and any customs procedures that may be required.
Please note that these are estimated delivery times and are subject to factors beyond our control, such as customs clearance and unforeseen delays during transit. We work diligently to ensure prompt processing and shipping of your orders to minimize any delays.
Once your order has been shipped, we will immediately provide you with a tracking number. If you have any concerns about the status of your shipment or if you have not received your order within the estimated timeframe, please don't hesitate to reach out!
Need it sooner?
If you are purchasing a print/original artwork as a gift and need it to arrive sooner, please send an e-mail to info@calygamma.com
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Great care is taken in packaging prints to ensure they arrive in pristine condition. Here's an overview ❤️
Protection: Each print is carefully placed in a protective archival sleeve or acid-free tissue paper. This safeguards the print from dust, moisture, and any potential damage during transit.
Backing Board: A sturdy backing board is added behind the print to provide support and prevent bending or creasing.
Clear Sleeve: The print, along with the backing board, is then placed inside a clear protective bag. This additional layer of protection keeps the print clean and helps to prevent any accidental scratches or marks.
Rigid Mailer or Tube: Depending on the size and type of print, it is either placed in a rigid mailer or rolled and secured in a sturdy mailing tube. This ensures the print is well-protected during shipping and minimizes the risk of any bending or folding.
Secure Sealing: The packaging is securely sealed to prevent any moisture or dirt from entering the package.
Shipping Label: A shipping label with your provided address is affixed to the package, along with any necessary customs declarations for international shipments.
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When packaging my treasured original paintings, meticulous care is prioritized to ensure their safe arrival.
Each artwork is delicately covered to protect against dust and scratches. Acid-free paper or glassine provides an additional layer of defense. The painting is securely mounted on custom-made cardboard or foam core and enveloped in archival-quality bubble wrap. Placed inside a purpose-built art shipping box, the package is padded to prevent movement. Fragile stickers and clear labels guide careful handling.
With shipping insurance and tracking, your artwork is protected until it reaches its new home. Rest assured, each original painting arrives in pristine condition at your doorstep.
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Applicable only for prints.
If your prints arrive damaged, please e-mail a photo of the damaged package and attach your order receipt with a short explanation to calystagamma@gmail.com - thank you ♥
I will be happy to replace your print at no additional cost!
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To ensure you get the most longevity out of your purchased artworks, please see Artwork Care for detailed instructions on how to handle and display.
